Client portal

A separate account area for customers

The standalone E4S client portal provides account access, support conversations, billing records, and monitoring assets explicitly linked to the signed-in account. It does not read the Monitor database directly. The Monitor remains the authority for monitored state.

What you can do today

• Open and follow support tickets, including replies and status changes.
• Review invoices associated with your client account.
• Manage your profile and optionally enable TOTP authentication.
• See connected monitoring assets when the required Monitor API link is configured.

If Monitor connectivity is unavailable, the portal says so instead of inventing CPU, uptime, or alert data. Asset, ticket, and invoice access is checked server-side for the signed-in client. Create an account or sign in.